Simple pricing that scales with your growth.

From growing teams to enterprise contact centers, Happitu automates quality assurance, surfaces conversation insights, and drives agent performance—so you can scale without sacrificing service quality.

Happitu Intelligence Platform

Automated Quality Assurance, Insightful Conversation Analysis, and AI-powered Coaching & Development for contact centers.

Book a Demo
$250 /month

Starting price • Scales with your volume

AutoQA

Ensure quality, consistency, compliance

  • Score 100% of interactions automatically
  • Customizable scorecards
  • AI-driven scoring with 95%+ accuracy
  • Instant compliance violation alerts

Conversation Intelligence

Gain new insights into customer needs

  • Intent detection across all channels
  • Automatic interaction summarization
  • Experience & sentiment analysis
  • Trend identification and reporting

Coaching & Development

Improve performance & retention

  • AI-generated coaching plans
  • Trend-based coaching recommendations
  • Progress monitoring and tracking
  • Self-directed performance review tools
SOC 2 Compliant
Quick setup
Unlimited seats

Accelerating success for companies around the world

  • ATS logo
  • Call Experts logo
  • Customer Direct logo
  • HSOM logo
  • Ostro logo
  • Outbound logo
  • Rational logo
  • Scrubs and Beyond logo
  • Thomas Pest Services logo

Estimate Your Monthly Cost

Select your channel type and adjust volume to see pricing

1. What type of interactions do you handle?

Monthly recording hours

Total hours of phone recordings analyzed per month

0 hours5,000 hours
$250/mo$1.00/hr

Based on 250 hours of recordings

Get a Custom Quote → Book a Demo

Why Teams Choose Happitu Over Manual QA

Stop reviewing 5% of calls and hoping for the best. See what 100% coverage reveals.

Manual QA

Traditional approach

  • Reviews a small subset of interactions, creating blind spots
  • Delayed feedback limits the ability to intervene early
  • Scoring varies by reviewer and over time
  • Trends are inferred from examples, not measured directly

Happitu

AI-Powered Quality Assurance

  • Evaluates 100% of interactions automatically
  • Near-real-time insight into quality, risk, and performance
  • Consistent scoring applied uniformly across all interactions
  • Clear, data-driven trends based on every conversation

Your team’s not generic. Your QA platform shouldn’t be either.

Score every interaction automatically, give every agent a personalized coaching plan, and turn conversation data into decisions that grow your business.

Starting at $250/mo
No setup fees
Cancel anytime

Frequently Asked Questions

How does billing work?

We got sick of typical SaaS billing models. Instead of annual billing with long-term commitments, we bill monthly in arrears for your usage. We do offer enterprise discounts at certain levels with annual commitments, so if you're interested in that, let's chat about it.

What languages do you support?

We support English, Spanish, French, German, Dutch, and Mandarin.

How many seats do I get?

Essentially, unlimited. Since usage is based on how many interactions you analyze, you can invite as many people as you need.

Is Happitu PCI Compliant?

Happitu will automatically redact sensitive information, like credit cards from recordings and transcripts.

How secure is my data with Happitu?

We are SOC 2 compliant and have the controls in place to ensure that our systems are secure and compliant with industry standards. Data does not leave our infrastructure and is entirely hosted in our own environment.

How quickly can we get started?

Most teams are up and running within 2-3 days. Our implementation team handles the technical setup, and we provide training for your managers. No technical resources required on your end.

What if we're currently using spreadsheets or manual QA?

You're exactly who we built this for. We'll help you migrate your existing scorecards and processes into Happitu. Most teams see their first automated evaluations within 48 hours of going live.

What's included in the setup and implementation?

Full implementation support is included. We help configure your integrations, set up your scorecards, train your team, and ensure you're getting value from day one. No hidden fees or additional implementation costs.

Happitu is the platform to spot customer issues, personalize agent coaching plans, and ensure compliance.