Hey there, we’re Happitu! 👋

Built in St. Louis, Missouri by a crew of developers, designers, operators, and industry celebs 💅.

We’ve all sat in the chair, worn the headset, and said the line: "Thank you for calling..." That’s how we know what actually helps and what just gets in the way. It gives us the perspective to build a platform that supports everyone in a support team, from the agent picking up the phone to the director trying to untangle the customer journey.

The Future Contact Center

The role of the contact center has changed. It’s not just about staffing up and hitting call quotas anymore. There’s a bigger opportunity to really understand your customers. Not just through surveys or incomplete notes, but by actually listening to every conversation.

Our mission is to make every customer feel heard and every agent confident to serve. We do this by turning every customer interaction into something you can actually act on. Whether that's self-guided coaching that helps agents get better in real time, compliance monitoring that catches problems before they become lawsuits, or sentiment analysis that tells you what customers really think about your product. We don't just collect data. We turn it into the kind of knowledge that makes our users go "finally, something I can fix."