Happitu is the AI-powered auto-QA and conversation analysis platform built for contact centers. Automatically score 100% of your interactions, identify coaching opportunities, and ensure compliance—without time-consuming manual reviews.
Spot the exact phrases, timing, and objection-handling techniques that close deals. Copy what's working and replicate it across your team.
Spot trends, fix problems upstream, and reduce spending by 20%. Look like a hero for preventing issues instead of just handling them.
Get back 32+ hours monthly by automating administrative tasks, freeing managers for high-impact coaching.
Happitu is an opinionated analysis and quality management tool built by folks with decades of experience in the contact center industry. All of our features are designed to provide a complete picture of your customer experience.
Track conversion patterns across all channels and interactions.
Optimize and automate your existing performance scorecards.
Uncover specific challenges reps face during discovery, objection handling, or closing phrases, allowing for tailored and effective coaching.
Allows reps to review their own calls and receive instant development suggestions.
Visualize coaching coverage, rep progress, and areas for improvement across the entire team at a glance.
Track satisfaction patterns across all channels (Voice, Chat, Email, Social).
Happitu adapts to your stack, not the other way around. With an ever-growing list of integrations across phones, CRMs, ticketing, and productivity tools, your team can keep the workflows they already love. Happitu fits in seamlessly — pulling in the data you need and sending insights back to the tools that run your operation.
Our integration roadmap is driven by customer needs, ensuring Happitu fits your environment now and in the future.
One-size-fits-all fits no one. Happitu gives you a flexible conversation analysis and QA engine shaped by real industry expertise — built to adapt, scale, and support your team the way you actually work.
Happitu is the platform to spot customer issues, personalize agent coaching plans, and ensure compliance.
