Changelog/

v7.1.0 - User Impersonation, Scorecard Setup, and Permission Updates

Happitu v7.1.0 introduces faster admin workflows with user impersonation, easier workspace scorecard setup, clearer permissions, and improved platform speed.

Robert Nolan
Robert NolanCo-founder, Product Architect

In v7.1.0, we focused on making admin tasks faster, clearer, and a lot less click-heavy.


User impersonation

Admins can now step into a user’s view to troubleshoot issues directly, then hop back to their own account when done. This can be done by going to Settings > Members and selecting "Impersonate User" from the options menu.

Improvements

  • ui-ux Faster initial application load times
  • ui-ux Assign and create scorecards directly in workspace settings

Fixes

  • scorecards Resolved permission edge cases that could block manual review
  • ui-ux State issue when modifying permissions

Happitu is the platform to spot customer issues, personalize agent coaching plans, and ensure compliance.