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I Want Security featuring Jordan Hooker

Startups have unique challenges. Healthcare startups amplify those challenges. Jordan Hooker joins to explore them.

Rob Dwyer
Rob DwyerVP, Client Success

While Detroit claimed “Hitsville, USA” at Motown Records, Memphis claimed “Soulsville, USA” at Stax Records. Stax was a scrappy startup that set up shop in an old movie theater and blended emerging R&B styles into the “Memphis Sound” of soul music. And the story of Stax Records can’t be told without Otis Redding.“Security” was the last of four successful singles off his first album, Pain in My Heart.It’s a tight, upbeat departure from the more famous ballads he’s known for like “These Arms of Mine” and “Sittin’ On (The Dock of the Bay)”.

Otis was singing about personal security, but lyrics like, “without it, I had a great loss” will resonate with the scrappy startups in the SaaS world for very different reasons. For startups in the healthcare space, that security is even more critical. Memphis native Jordan Hooker has led support through Series A to Series D, with exponential growth in customers and ticket volume.He joins to discuss the unique aspects of Support in startups, especially those focused on healthcare technology.

We discuss:

Connect with Jordan on LinkedIn

Table Service Podcast

Music courtesy of Big Red Horse

All Systems Operational
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