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These Go to Eleven featuring Jarad Haggard

Explore how a life in events management and music promotion prepared Jarad Haggard to be a successful Customer Success Manager

Rob Dwyer
Rob DwyerVP, Client Success

While 1984’s This Is Spinal Tap was the genesis of the “mockumentary” genre, it hit so close to home that many viewers (even to this day) believe that Spinal Tap is a real band. The movie shows multiple event mishaps, including cancelled shows, improperly sized props, equipment malfunctions, and even a misbilling as a puppet show.

Working as and with musicians (especially those in the rock/metal/punk genres) has a way of leading to outrageous stories for all involved. Jarad Haggard has a few of those stories, having both been in bands and been the guy promoting concerts and handling band bookings for local venues. Today, he’s a Customer Success Manager for Thoropass. He joins the show to talk about the intersection of Customer Success and Events Management among other things.

We discuss:

Connect with Jarad on LinkedIn

Thoropass

Music courtesy of Big Red Horse

All Systems Operational
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