Ready to launch your inContact insights into the new age?
See more than just your team’s handle time – enhance NICE inContact with the rich insights of Happitu to improve your customer journeys.
- Reduce training costs by as much as 80%.
- Decrease handle time by 20%.
- Analyze your complete inContact CX journey.
Identify and squash CX bottlenecks.
Happitu seamlessly integrates into NICE inContact’s channel routing. Queue up a ticket for every interaction (even the abandons) and serve up critical information at the beginning of the interaction so your agents can hit the ground running.
Happitu is like a
personal coach for every interaction.
Happitu supports your agents by guiding them through every interaction with custom workflows, responsive scripting, and dynamic help topics.
- No contracts.
- 45-day trial.
- It’s just $.99 per user per day.
Trademark Note: NICE and the NICE logo are trademarks or registered trademarks of NICE Ltd. All other marks are trademarks of their respective owners. For a full list of NICE’s marks, please see: www.nice.com/nice-trademarks.
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