Deliver remarkable customer experiences with Happitu.

Happitu Guide

Agent scripting & contextual knowledge base

From $25/mo

Support your agents by taking them step-by-step through complex conversations with customers via dynamic scripting and contextual help topics.

Includes

  • 1 user
  • 2,500 self-service interactions
  • Representative support

    • Responsive scripting
    • Decision tree
    • Consistent ticket documentation
    • Role-based permissions
    • Workflow management
    • Outcome reporting
    • Automated escalations
    • Contextual knowledge base

    Self-service support

    • Contextual knowledge articles
    • Step-by-step troubleshooting
    • Automated escalations
    • Embeds anywhere

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    Happitu Vision

    AI conversation analysis & quality management

    Starting at $95/mo

    Start analyzing 100% of your customer interactions within minutes. No integrations, no hidden fees. Simple pay as you go pricing.

    Includes

  • 5 local numbers
  • 1000 transcription minutes
  • Service quality analytics

    • Call transcription
    • Customer sentiment analysis
    • Call driver identification
    • Call recording storage

    Personalized coaching

    • Event segmentation
    • Monitor process adherence
    • Soft-skill analysis

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    Need more than one solution?

    We would be happy to help assembled what your company needs.

    Have a lot of volume?

    Happitu was founded by contact center veterans and was built designed to scale with you.

    Built for contact centersVolume discounting
    Seamlessly sync with existing telephony solutionAdditional call event metrics

    Reach out to find out more

    Powerful self-serve agent scripting, automated workflows, and analytics to help you optimize your call center and deliver great customer experiences.

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