Deliver remarkable customer experiences with Happitu.
Happitu Guide
Agent scripting & contextual knowledge base
From $25/mo
Support your agents by taking them step-by-step through complex conversations with customers via dynamic scripting and contextual help topics.
Includes
Representative support
- Responsive scripting
- Decision tree
- Consistent ticket documentation
- Role-based permissions
- Workflow management
- Outcome reporting
- Automated escalations
- Contextual knowledge base
Self-service support
- Contextual knowledge articles
- Step-by-step troubleshooting
- Automated escalations
- Embeds anywhere
Happitu Vision
AI conversation analysis & quality management
Starting at $95/mo
Start analyzing 100% of your customer interactions within minutes. No integrations, no hidden fees. Simple pay as you go pricing.
Includes
Service quality analytics
- Call transcription
- Customer sentiment analysis
- Call driver identification
- Call recording storage
Personalized coaching
- Event segmentation
- Monitor process adherence
- Soft-skill analysis
Need more than one solution?
We would be happy to help assembled what your company needs.
Have a lot of volume?
Happitu was founded by contact center veterans and was built designed to scale with you.
| Built for contact centers | Volume discounting |
| Seamlessly sync with existing telephony solution | Additional call event metrics |
Reach out to find out more
Powerful self-serve agent scripting, automated workflows, and analytics to help you optimize your call center and deliver great customer experiences.
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