Every conversation at your fingertips
Quickly lookup any conversation by customer phone number, keyword, phrase, or customer name and review previous interactions in detail.
Quickly discover trends and get to the root issue.
Powerful search capabilities at the core help you search through millions of records in seconds.
View every touchpoint through a single lens
Highlight the key moments
Focus on key moments that are important to your business. Ensure process compliance, behaviors, and issues that are affecting your brand.