5 Proven Lessons from Using AI for Quality Assurance in Contact Centers
Discover 5 key lessons from our hands-on experience implementing AI to scale Quality Assurance for contact centers and support centers.

Discover 5 key lessons from our hands-on experience implementing AI to scale Quality Assurance for contact centers and support centers.

Happitu celebrates achieving SOC 2 Type II compliance, validating our robust security controls and commitment to protecting customer data in contact center environments.

Happitu is excited to announce a major milestone in that commitment: achieving SOC 2 Type I compliance!

Learn how our Sentiment Analysis has improved to deliver insights on customer experience and how it's fine-tuned it for your business

Welcome to Release Notes, our monthly update that showcases recent product enhancements that our crack team of wizards conjured.

Happitu is the platform to spot customer issues, personalize agent coaching plans, and ensure compliance.